To give me the best care

NHS emergency services are there for you in emergency and life-saving situations. For medical treatment when it is not an emergency, there are many other services available:

Walk-in centres are open 8.00am to 8.00pm every day. They provide GP services when your surgery is closed and you can’t wait for an appointment. Your closest walk-in centres are located at:

Minor Injuries Units are open 8.00m to 8.00pm every day. They are a more appropriate alternative to attending A&E if you have a less serious condition that needs urgent attention, including broken bones, minor burns and scalds, insect and animal bites and wound infections. Your closest Minor Injuries Units are located at:

NHS 111 is a free-to-call phone number. You can call 111 any time day or night for advice on health problems and access to consultations with out-of-hours doctors. You should use this service if you need medical help fast but it is not a 999 emergency, don’t know who to call and need information or reassurance about what to do next.

Stay well choose well

  • Call 111 for advice and help 24 hours a day
  • Go to your GP or use an out-of hours GP service
  • Visit NHS Choices – the biggest health website in the UK
  • Find a local Walk-in Centre, Urgent Treatment Centre or Minor Injuries Unit – you don’t need an appointment
  • Go to a local or late night pharmacy – they do more than just dispense prescriptions and medicines

Top tips for staying well

We can all help reduce the pressure on NHS services during this busy time by planning ahead, keeping ourselves healthy and making sure we choose the right service for our needs if we do need care.

  • Order repeat prescriptions early – if you take any regular medication and you expect these to run out before the bank holiday weekend, make sure you don’t get caught out and order your repeat prescriptions by 22 August
  • Give your medicine cabinet a makeover – it is a good idea to make sure you are always ready to manage common illnesses like hay fever, indigestion and headaches yourself. It is easy, quick and cheap for you to buy medicines to treat these problems over the counter at your local pharmacy. Click here to download our interactive guide to keeping a well-stocked medicine cabinet or box at home
  • Ask for advice – pharmacists can assess your symptoms for many minor ailments, advise you on how to care for yourself and help you buy the medicine you need. You don’t need an appointment and many pharmacies are open late and at weekends, outside of bank holiday periods. Click here to find your nearest pharmacy

If you do feel unwell over the bank holiday weekend, there are a range of services in place to help. Making sure you get the right care, at the right time, in the right place is important.

#HelpMyA&E to save lives by using the right services

Your guide to where you can get medical treatment when it’s not an emergency

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