9 March 2018

National recognition for high quality of Audiology services

Paediatric and Adult Audiology services at the Trust have received the Quality in Physiological Services (IQIPS) accreditation, a national accreditation in recognition of the high quality of care and service they provide.

The Improving Quality in Physiological Services (IQIPS) accreditation is given to services that can demonstrate the highest levels of quality of service, care and safety for patients undergoing physiological diagnostics and treatment.

Representatives of the Audiology team

Representatives of the Audiology team

Both adult and paediatric services at the Trust have received the accreditation, making ESHT the first Trust in the south east to have full IQIPS accreditation across both its Audiology services.

The accreditation has taken 22 months to achieve and involved the team in self-assessment and external peer assessment against a set of 26 standards, followed by a two-day accreditation visit by assessors. The areas assessed come under the categories of patient experience, safety, facilities, resource, workforce and clinical criteria.

Ian Woodward, Audiology Services Manager for ESHT, said: “The IQIPS accreditation means that patients attending our department can be assured of the highest quality and safe service provided by a highly skilled and fully trained team.

“A huge thank you goes to all my colleagues in the department who have helped us to achieve this. It has taken a real team effort with hard work over almost two years, but we are extremely proud of the service we provide and I am thrilled that the work of the team has been recognised nationally.”