Mortuary Manager, Lydia Judge-Kronis has won an Employee of the Month Award for her compassion and thoughtfulness when dealing with a family who had special wishes after the death of a loved one.
Jenny Douthwaite, Clinical Nurse Specialist who nominated Lydia said: “The reason I am nominating Lydia for this award is because she has shown compassion and thoughtfulness for a patient we were both recently involved with. The time she spent with us and the family supporting them in how the patient will be looked after once they had died, was exceptional. As a palliative care clinical nurse specialist I have learnt a lot about the different processes available and I know the patient’s wife was very appreciative of the time the team spent with her, making her experience at a very difficult time much easier”.
In another of Lydia’s nominations Jo Thorpe, Clinical Nurse Specialist said: “Recently we were involved with a patient and family who had specific wishes following his death. Lydia was so compassionate and instrumental in ensuring these wishes were met. She came to the ward to meet the family and spent time ensuring everything was in place to meet these wishes prior to the patient’s death. The support she gave to the family and us as a team was exceptional, and greatly appreciated enabling person-centred care. As a supportive and palliative care team this has been an excellent experience of cohesive working and we have all learnt so much more about how care after death can be individualised. Thank you Lydia for making this possible”.
Lydia was presented with her award by Trust Chairman, Steve Phoenix.