20 July 2022

Patients give excellent feedback on their cancer care

Care of cancer patients at East Sussex Healthcare NHS Trust has been praised in a national survey of patients who were diagnosed with the disease. The National Cancer Patient Experience Survey has been published and was contributed to by over 500 local patients. Patients were asked to rate their care overall on a scale of 1-10 and patients in East Sussex rated their care as 8.9 out of 10.

Cancer care for urology, gastric, haematology and lung patients scored particularly well with scores above the national averages.

Patients were particularly complimentary about levels of respect and dignity they were treated with during their time in our hospitals.

Joe Chadwick-Bell, Chief Executive, said: “We’re delighted to once again receive such positive feedback from the Cancer Patient Experience Survey. The report illustrates the excellent work being done by our multi-disciplinary teams and our chemotherapy units to care for cancer patients in East Sussex. As always we will be reflecting on the areas where further improvements can be made in order to help us improve our services to patients in the future.

“I would like to congratulate colleagues from all disciplines who work so tirelessly for the benefit of cancer patients, many of whom will be well known to patients but also those who work behind the scenes and contribute enormously to the care we provide.”

The National Cancer Patient Survey has been carried out by the Department of Health for the last eleven years. The surveys concentrated on patients diagnosed during a two month period in 2021 who received treatment at either Conquest Hospital or Eastbourne District General Hospital.