Sheryl Baker, Urgent Care Navigator in the emergency and urgent care departments at Eastbourne District General Hospital, has won our Hero of the Month Award!
“I am nominating Sheryl as I spent many hours in the Emergency Department at Eastbourne with my mum, while we waited to be seen.
“From the minute we walked in Sheryl was very helpful and cheerful. As our stay continued, I was sitting near her desk and she was amazingly kind to every person that walked in the doors. She was also amazing with patients that had been waiting to be seen for a while that were getting very frustrated and approaching her for information. Her manner was helpful, positive, calming and cheerful, and it made the wait and circumstances easier to deal with.
“Sheryl is an absolute credit to the team and the trust.”