17 January 2025

The discharge team are our Heroes of the Month

Our Heroes of the Month for October are the members of the discharge team, who are based at both Conquest Hospital and Eastbourne DGH.

The Discharge Team are our Heroes of the Month

The team was nominated by Kirsty Ford, Matron, who said: “I really want to thank the discharge lounge teams at Conquest and Eastbourne DGH.

“I came into post at the beginning of 2024 and the team has taught me the basics of the discharge lounge and allowed me a thorough understanding of how the discharge process works. I am new into the medical division after 14 years working in our emergency department and my new team have really encouraged me, educated me and fully supported me through the transition.

“I would like to say a huge thank you to the team, all of who demonstrated the trust values and have gone above and beyond when caring for our patients within a sometimes highly pressured and ever-changing environment. Patient turn over can be fast paced with preparing patients for discharge, chasing TTOs (the form that should be completed for all patients being discharged from hospital) and discharge letters while also taking new handovers from wards for the next patients.

“They work incredibly well as a team and acknowledge each other’s wellbeing and workloads. I would like to say thank you for being you.”

Well done to all in the discharge team.