A year ago, we launched our Tobacco Dependence Treatment Service, providing specialist support for patients during their hospital stay.

Since then, we’ve worked with colleagues across our hospitals and community services to make tobacco dependence treatment part of routine care, ensuring patients can access practical support when they need it.
Over the past 12 months, we have:
- Supported 683 patients directly through the service
- Referred more than 800 patients for specialist support
- Helped 100 patients quit smoking after discharge
- Referred more than 1,100 outpatients for support.
Behind every number is a patient who has been offered support that could make a lasting difference to their health and wellbeing.
One patient shared: “The support I’ve received while in hospital has really helped me stay on track. It’s given me the confidence to believe in myself and keep going.”
Reflecting on the year, Sarah Keeling, Strategic Lead for Tobacco dependence Treatment Services said:
“Being in hospital can be a difficult time for people, but it can also be a time to check-in on your overall health and wellbeing.
“I’m incredibly proud of what the team has achieved in its first year and the difference it’s making.”
For Tobacco Dependence Advisor Sindhu, it’s the personal connection that has the greatest impact.
“Every patient has a different story, and that’s what makes this role so meaningful. It’s not about judging people or telling them what they should do. It’s about listening, understanding their journey and meeting them where they are.
“Not everyone will stop immediately, but even planting a seed for change can have a lasting impact. If a conversation helps someone take one step towards a healthier future, then it’s a conversation worth having.”
Tobacco Dependence Advisor Sarah, explains
“Through nicotine replacement therapy and behavioural support, we’re helping people manage withdrawal symptoms, remain comfortable during their stay with us and – if they’re ready to – take steps towards a smoke-free future.”
Looking ahead
Through training, awareness raising and strengthened referral pathways, we’re helping ensure that supporting patients to stop smoking becomes part of the care we provide across our services.
We are continuing to expand the support we provide. Plans include introducing help for patients to stop smoking before surgery, further developing support for people attending our Emergency Departments, and strengthening community pathways so patients can continue receiving support after leaving hospital.
