Website and cookies information

East Sussex Healthcare NHS Trust

We use cookies to help us understand how people use our website so that we can enhance the user experience.

For example we use cookies to capture which pages are most popular, how long people spend on each page and what links they use to access the information they are seeking. We may also use cookies to enable the website to ‘remember’ details that you voluntarily give, such as when you complete online forms, so that you do not have to repeat the information next time you use the website.

On occasion we may embed content from another website, for example a YouTube video. Using a page with such content you may be presented with cookies from the third party website. East Sussex Healthcare NHS Trust does not control the dissemination of these cookies. You should check the third party websites for more information about these.

You can set your browser to warn you before accepting cookies, or you can set it to automatically reject them. Rejecting cookies may inconvenience you in browsing our website.

See your browser ‘help’ button for how to change your cookie settings.

External links

We provide links from this website to other sites to provide you with additional information but cannot guarantee that such links will always work, and make no representations as to the quality or accuracy of the sites. We do not endorse any external sites and are not responsible for their content.

Website privacy statement

Information you supply using the electronic form(s) available on our website will only be used for the purpose(s) stated on the form. Information you provide in emails to us will only be used for the purpose (which we reasonably believe) that you give it to us for. Information you provide us with may be used for statistical research but will not be used in any way (beyond its original purpose) which enables you to be identified.

For more general information about how the Trust uses information please see, Privacy notice page for more details.

Patient information

Please note, whilst the information contained in our Patient Information leaflets has been created, reviewed and ratified by our medical, surgical and nursing teams, they are intended to complement the advice of professional healthcare staff. They should not be used without appropriate medical advice. Procedures should only be undertaken by trained healthcare professionals and the Trust will not be liable for injury, loss or financial impairment as a result of actions taken by individuals after reading the materials.

Care has been taken to describe the treatments in a sensitive manner, however, due to their nature you may find some of the content distressing.

If you have any questions, please contact your GP or consultant. The NHS website provide a wealth of information on their website or Tel: 111.

The information available is in Adobe PDF format and you will need Adobe Acrobat to view it.

Cookies

We use cookies to help us understand how people use our website so that we can enhance the user experience. The Trust and its contractors have legal obligations towards you in the way that we deal with data collected from you on this website. We keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party or government department unless you give us permission to do so, or we are obliged or permitted by law to disclose it.

We collect information from website visitors relating to:

  • feedback submitted to us
  • email alert services
  • site usage tracking

1. Feedback
If you provide feedback about the website through a contact form or email address we will only use this information to develop and improve the site. From time to time, we may seek feedback from visitors, which we will use to answer questions, resolve problems or improve their published information.

2. Email alerts services
If you sign up to receive email updates about the issues discussed on this site, we will use the information you give us to provide the service(s) you have requested only. If you inform us that you wish to cancel your details will be deleted from our records.

3. Site usage
Like virtually all web sites, we store anonymised data on visits in server log files, which contain IP addresses of machines used to access this site, and the pages requested.

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

The following cookies (small data files created on your computer) are set by Google Analytics:

Cookie Name Expiration Time Description
_ga 2 years Used to distinguish users.
_gid 24 hours Used to distinguish users.
_gat 1 minute Used to throttle request rate.
_gat_cqcTracker 1 minute Used to track views of CQC widget.

We also set a cookie to record users who have opted to accept cookies from the site, to prevent showing the cookie warning bar on each visit.

Cookies are also used elsewhere on the site, including by the content management system we use, WordPress. These improve things by remembering settings, so you don’t have to keep re-entering them whenever you visit a new page, log in or leave a comment.

Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish. To learn more about cookies and how to manage them, visit AboutCookies.org.