Staff Bank, Rostering and Clinical Insourcing & Outsourcing
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Request: Staff Bank, Rostering and Clinical Insourcing & Outsourcing
Important information during Microsoft outages, Friday 13 November
The issues affecting Microsoft services have been improving but disruption is continuing and we cannot be sure services are fully restored. Please see below for further information
The majority of our hospital-based services are operating as usual, and procedures are going ahead as planned. Please attend any appointments you have scheduled and follow the instructions you will have already received.
How this affects our services (click to expand)
- Planned appointments: Please continue to attend your appointments as planned unless advised otherwise. There is no need to call ahead to check.
- Maternity services: These are still running and we’re here to support you. Please call our triage number on 0300 131 5341 if you have any questions about your pregnancy or are in labour.
- Contacting our services: If you need to get in touch with a specific team or department, please contact the relevant service by telephone rather than email.
- Urgent and emergency care: NHS 111 online and 999 services remain unaffected. If you need urgent medical help or advice, please continue to use these services as normal.
- Community-based services: (single point of access, district nursing, therapies etc.) are unable to send or receive referrals and we are prioritising on the basis of urgency.
We are monitoring the situation and will update this notice as further information becomes available. We apologise for any inconvenience and thank you for your patience and understanding.