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Bereavement Service

Information about the Bereavement Service

Our aim is to provide dignity and care to the deceased patient and their relatives, ensuring we support bereaved families through what is a very distressing and emotional time.

We offer guidance and support to assist you through the practical steps of the process.

The Bereavement team will:

  • Co-ordinate the efficient completion of the Medical Certificate of Cause of Death and other relevant paperwork, such as cremation forms
  • Keep you informed throughout the proceedings
  • Arrange a meeting with you to hand over the completed Medical Certificate of Cause of Death, provide any useful information, offer support and answer any questions you may have
  • Look after the deceased patient’s property and return this to the next of kin
  • Liaise with outside agencies such as – GPs, Coroner’s Office, Funeral Directors, Registry Office, Crematoria, etc.

You will need to book an appointment prior to visiting the team to ensure they are able to help you.

Contact information - please contact the appropriate office after 10.00am as follows

Conquest Hospital

8.00am to 4.00pm

Tel: 0300 131 4500 Ext: 773292

When you have an appointment, please report to the information desk on Level 3.

Eastbourne DGH

8.00am to 4.00pm

Tel: (01323) 414995

When you have an appointment, please report to the information desk on Level 2.

The Bereavement team

  • Joy Jones – Bereavement and Chaplaincy/ Pastoral Care Services Manager
  • Robert Tricker – Deputy Bereavement Service Manager / Lead Medical Examiner’s Officer
  • Helen Maltby – Senior Bereavement Officer / Medical Examiner’s Officer
  • Joanne Voller – Bereavement Officer / Medical Examiner’s Officer
  • Victoria Hamilton – Bereavement Officer / Medical Examiner’s Officer
  • Caroline Driver – Bereavement Assistant

We provide this service at

Conquest Hospital

The Ridge, St Leonards-on-Sea
East Sussex, TN37 7RD
0300 131 4500

Eastbourne District General Hospital

Kings Drive, Eastbourne
East Sussex, BN21 2UD
0300 131 4500

Irvine Unit

Holliers Hill, Bexhill-on-Sea
East Sussex, TN40 2DZ
0300 131 4500