Fewer patients are missing their outpatient appointment at East Sussex Healthcare NHS Trust, following the introduction of additional reminders. Figures for the first eight weeks of this year give an average non-attendance rate of 7.47% for first appointments and 6.82% for follow-ups, exceeding the mean national target of 8%. Just last summer, the figure for…
East Sussex Healthcare NHS Trust is inviting local people to get involved in the Big Conversation event on: Wednesday 2nd March 2016 at 6.30pm to 8.30pm at the Clinton Centre, Clinton Place, Seaford, BN25 1NP Come along and hear how we are improving the quality of care and share your views on what else we…
The transfer of the management of maternity services in the High Weald area from East Sussex Healthcare NHS Trust to Maidstone and Tunbridge Wells NHS Trust was yesterday given the go-ahead. Final agreement to transfer the management of the service, which includes Crowborough Birthing Centre, was made at yesterday’s East Sussex Healthcare NHS Trust Board…
Patients recovering from a stroke will be able to benefit from new rehabilitation equipment thanks to a generous donation from the Friends of Eastbourne Hospital. The Friends Stroke Therapy Room has been equipped with a variety of reclining and tilting chairs, a tilting wheelchair, various muscle stimulators for hands and arms and folding screens to…
During the planned industrial action by Junior Doctors from 8.00am Wednesday 10th February to 8.00am Thursday 11th February, the Trust has put in place plans to ensure that services we run are safe during this time: from 8.00am Wednesday 10th February to 8.00am Thursday 11th February, emergency care will be prioritised – we expect to…
Ruth Agg has been appointed to be the Trust’s first “Speak Up Guardian”. She will be an independent person for staff to talk to and raise concerns about their working life including any concerns about bullying and harassment. This new role is an independent post within the trust reporting to the Chief Executive and Chair.…
East Sussex Healthcare NHS Trust has become one of the first healthcare providers in Kent, Surrey and Sussex to introduce Making Every Contact Count (MECC), a national initiative to help reduce health inequalities. The project is a part of NHS Hastings and Rother Clinical Commissioning Group’s Healthy Hastings and Rother programme in partnership with the…
The introduction of a new telephone system in the Trust’s Central Appointments Office has dramatically improved the service provided for patients. The office, which is based at Conquest Hospital, deals with patient queries about outpatient appointments across all Trust sites, handling approximately 700 calls a day. Since the new telephone system was introduced in December,…
Bryony Campion, Lead Gastroenterology Dietitian, has been recognised with a monthly staff award for her work in developing a service for patients with Irritable Bowel Syndrome across East Sussex. She was presented with her award by Non-Executive Director, Sue Bernhauser. Bryony set up the group education sessions for patients with Irritable Bowel Syndrome rather than…
A grateful recovering patient has presented a cheque for £1,500 to the Breast Care Team at Conquest Hospital, following a sponsored swim at Rye Sports Centre. Organised by a patient of the unit, the ‘BreastStroke Challenge’ sponsored swim was held at The Freedom Leisure Sports Centre in Rye. A happy and healthy few hours were…
