We use a system called ‘My Health and Care Record’ to provide easy and secure access to information relating to the care we provide.
‘My Health and Care Record’ is a secure online system where you can view your hospital appointment letters and clinical letters on any internet enabled device eg. a desktop computer or tablet or mobile phone. You can also now access test results from our laboratories at Conquest Hospital and Eastbourne DGH online.
More information about ‘My Health and Care Record’ is available on the Sussex Health and Care website.
Once you have signed up to the system, you will receive all future correspondence this way, keeping all your personal information securely, in one place. You can also choose to provide access to your personal information on ‘My Health Record’ to family, carers and health professionals. Don’t worry, this is your choice and you can also remove permissions at any time.
If you have an upcoming outpatient appointment you will be invited to access your appointment letter online through ‘My Health and Care Record’.
‘My Health and Care Record’ is a partnership between us and a company called Patients Know Best (PKB). PKB provide a safe, secure environment for your information. Your data is encrypted and maintained in line with our Data Protection Policy.
Please note: when you access ‘My Health and Care Record,’ the information you will be able to see is not a complete set of your medical records. We are working to make more information available to you over time and hope to add radiology, ophthalmology and Emergency Department information very soon.