Joint Community Rehabilitation (JCR)

Joint Community Rehabilitation (JCR) service is a joint service between East Sussex Healthcare NHS Trust – providing rehabilitation, and East Sussex Adult Social Care – providing reablement care packages.

We aim to help people live well in their own environment and promote independence, primarily supporting those who are unable to leave the house and have experienced a decline in their function and independence.

The Rehabilitation service is made up of a multi-disciplinary team and covers the areas of Hastings and Rother, Eastbourne, Hailsham and Seaford and the High Weald, Lewes and Havens.

We accept referrals from our Health and Social Care colleagues in other services, usually via Health and Social Care Connect (HSCC). Should you wish to be referred to us please contact your GP or healthcare specialist to discuss a referral.

About the service

The Joint Community Rehabilitation (JCR) service aims to:

  • Promote faster recovery from illness and/or injury
  • Prevent unnecessary acute hospital admissions
  • Support timely discharges from hospital
  • Prevent premature admissions to long-term residential care
  • Offer specialist falls assessments
  • Provide OTAGO exercise programmes
  • Offer postural stability groups (Hastings and Rother and Hailsham and Seaford only)
  • Deliver targeted support to care homes and promote falls awareness to care home staff

Your feedback is important to us

We will ask you to complete a JCR evaluation form, which is an opportunity for you to give feedback about our service. We value your comments which will help us to improve and develop our service.

You will also receive a generic Friends and Family Test from the Trust to the registered mobile number on your records.

What to do if you have a concern?

If you have a concern about the service, please, in the first instance, contact your key worker or call your local JCR office.

You can also raise a concern with our Patient Advice and Liaison Service (PALS) – please see here.