Disabilities – additional support required to attend your appointment

All our screening venues are accessible for people using wheelchairs, and some have the hearing loop system, where you see this logo.

Hearing loop symbol

Most of our locations have accessible parking bays, however, at Hailsham Health Centre, parking is not on site, but only available in local car park.

Our friendly team will do what they can to help you on arrival. Please contact us in advance if you require specific help.

Contact us

Living with a learning disability

Do you or someone you support have a learning disability that can make attending an appointment difficult. If you would you like help to make coming to eye screening easier, please get in touch with us, so that we can work with you on your needs.

We can provide familiarisation sessions or other support to make eye screening as safe and easy as possible. Please contact us to discuss.

Hidden Disabilities Sunflower Scheme

We are proud to support the Hidden Disabilities Sunflower Scheme. The Diabetic Eye Screening Programme has a number of Hidden Disability Champions to help support our patients. If you would like us to provide you with a lanyard to indicate that you may need additional support please contact us via Email: esh-tr.eyescreening@nhs.net or Tel: 0300 131 4399 and we will arrange for one to be sent to you. More information on the Hidden Disabilities Sunflower Scheme can be found here.

Health passport

If you or someone you care for has completed a health passport, please send this to us in advance of the appointment so we can ensure that any additional requirements are put in place. Please send a copy to:

We have procedures in place to support people who are considered vulnerable or may come under the Equality Act protected characteristics including but not exclusive to:

  • Age
  • Colour
  • Disability
  • Gender reassignment
  • Gypsy and traveller groups
  • Homeless people and rough sleepers
  • Non-English speakers
  • Pregnancy
  • Race
  • Religion or belief
  • Sex
  • Sexual orientation and LGBTQI+
  • Those in secure estates
  • Those with drug or alcohol harm issues
  • Those with learning disabilities, physical disabilities or communication difficulties
  • Those with mental health conditions

If you require any additional support to attend your diabetic eye screening appointment, please contact the team.