Diabetic Eye Screening Programme Patient Survey – East Sussex Healthcare NHS Trust

Which clinic did you attend?*

How likely are you to recommend our service to friends and family if they needed similar care or treatment?

Extremely likely
Likely
Unlikely

Did staff introduce themselves to you?

Yes
No
Not sure

Did staff involve you in decisions about your care and support you to make choices that are important to you?

Yes
No
Not applicable

When you had important questions to ask did you get answers you could understand?

Yes
No
Not applicable

Have you been given enough information to help you understand and manage your condition or treatment options?

Yes
No

Do you know who to contact if you have any questions or concerns?

Yes
No

Were you treated with dignity and respect?

Yes
No

Overall how would you rate the care you received?

Did you feel precautions introduced as a result of the Covid 19 pandemic are adequate?

Yes
No

These include: Social distancing of waiting areas, provision of hand gel and face masks for patients, enhanced infection control and cleaning procedures between patients, reduction in patients per clinic to reduce crossover of people, staff wearing personal protective equipment which is changed between patients, breath shields placed on all screening cameras)

If no, please state what further precautions you would like to see introduced