Latest visiting restrictions by hospital

To help us keep our patients, staff and visitors safe, stop the spread of Coronavirus (Covid-19), visiting restrictions are in place – please see click here for the latest information


The Audiology department in East Sussex are an experienced team dedicated to providing patient care to over 35,000 users within the area.

Audiology comprises both Adult and Paediatrics (including new-born hearing screening) services.

In addition to the audiologists, assistant technical officer’s and the admin team, the service manages the hearing screening programme (with dedicated hearing screeners). There is also a dedicated senior specialist nurse who specialises in paediatric audiology, working closely with community paediatricians.

Adult audiology receive approximately 1,500 new referrals each year, paediatrics receive over 1,200 referrals per year.

Our audiologists are experienced in diagnostic audiology. The clinical leads are experienced in electrophysiological testing such as Auditory Brainstem Response (ABR) on babies, children and adults. The service works closely with ENT consultants, supporting their outpatient clinics.

High specification digital hearing aids suitable for the patient’s individual needs are offered to all appropriate patients.  Our main hearing aid provider is PHONAK.

Several members of the team are skilled in Tinnitus management and counselling for both adults and children.

In Line with Government Guidelines and for the safety staff and patients, all face-to-face Audiology appointments and services have stopped at all of our sites

If you have an appointment you will be contacted by a member of the team in due course.

If you require hearing aid batteries or tubing, please send a Stamped Addressed Envelope with your request and book to the Audiology Department.

Batteries can also be purchased online from retailers if needed.

If you need to contact the department in one of the following ways (please be patient as lines are expected to be busier than usual):

(01323) 413783  / 0300 131 4535

Please do not attend any of our Audiology locations as you will not be able to enter the department.

Self-help videos

You can access self-help videos online at from C 2 Hear Online – click here>>

Patient Referral Criteria

If you are over 55 years of age you can be referred by your General Practitioner (GP) to be seen by the audiology team. Please discuss this with your GP.

If you are under 55 years of age please discuss with your GP who can advise –  the normal referral route is then via the Ear Nose and Throat (ENT) Department.

Children under 18 years are seen by our specialist paediatric teams.

Local Services

Our two main sites are at Conquest Hospital in Hastings and Park Practice Primary Care Centre in Eastbourne (this services also see patients for diagnosis and testing at Glynde Ward (ENT) at Eastbourne DGH). We also provide services at Bexhill Hospital.

Short Waiting Times

There are short waiting times for NHS Audiology services. We meet the National Government targets for waiting times, which state that patients should be assessed within 6 weeks from receipt of a GP referral.

High Quality Services

The Audiology team have been awarded ‘Improving Quality in Physiological Services’ (IQIPS) accreditation, which is a programme managed by the United Kingdom Accreditation Service (UKAS)

Digital Hearing Aids

We fit digital hearing aid technology for all of our patients.

Excellent Links to Support Services

Additional support services are available to help patients make the most of their hearing aids.

Adult Audiology and hearing aid services

For information about the Adult Audiology service – click here

Children's Audiology services