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Information for visitors

Visiting times

Our hospital visiting times vary according to the ward. Please contact the ward directly for the times:

Conquest Hospital - Tel: (01424) 755255
Eastbourne DGH - Tel: (01323) 417400

To reduce disturbance for all patients during visiting times visitors are limited to two per visit.  

You are welcome to bring gifts during your visits. However, due to lack of space and to keep ward areas tidy, flowers should be restricted to small arrangements in oasis only rather than large bunches needing vases.

Another popular choice is for visitors to buy tokens for Hospedia, the bedside pay-to-use television and telephone system.

Infection prevention and control measures 

It is important that we restrict the spread of infection by following strict infection control procedures.   

These include rigorous hand washing procedures, high standards of cleanliness on the wards and the use of side rooms when necessary. Visitors are asked to follow whatever measures ward staff have put in place. 

We would also ask visitors not to come into the hospital if they are unwell or vulnerable.  If in doubt, please check with the ward staff in advance of their visit. 

Visitors are requested to: 

  • Inform staff of their arrival.
  • Wash their hands before and after their visit.
  • Not sit or lie on the patient's bed.
  • Keep babies and infants under control and not to allow them to crawl on the floor or beds.

For the latest ward visiting restrictions please click here>>

League of Friends shops

The Leagues of Friends at Bexhill, Conquest and Eastbourne DGH have shops in the main entrances of our hospitals. The shops at Conquest and Eastbourne DGH are larger and hold a more comprehensive stock, including newspapers, magazines, cards, and general items.

Refreshments for visitors

Visitors can buy refreshments from the staff restaurants as well as the shops and coffee shops at the main entrance areas.

Conquest Hospital

The Channel View Restaurant is situated on level 4 and is open from 7.00am until 2.00pm.

The Café is situated at the main entrance and is open as follows:

Monday – Friday 7.30am until 6pm
Saturday – 11.30am until 6pm
Sunday – 1.30pm until 6pm

Eastbourne District General Hospital

The Restaurant is situated on the lower ground level near Polegate ward and is open from 7.00am until 2.30pm.

WRVS Café is situated on the lower ground level at the entrance to the Restaurant and is open from 11.00am until 6.00pm.

WRVS Coffee Shop is situated at the main entrance and is open from 8.00am until 6.00pm. 

Car parking

There are charges for parking at Conquest Hospital and Eastbourne DGH only. The main car parks at these hospitals are pay-on-exit, which means you have to pay for your parking as you leave the hospital at the payment machines in the main entrances, the emergency departments or if you are in Eastbourne DGH, also in the outpatients department.

Some of the smaller car parks at Conquest Hospital and Eastbourne DGH are pay-and-display. Ticket machines are located in these car parks.

Our other sites also have some car parking, for which there are no charges, but spaces may be limited. If you park in the surrounding public roads, please ensure you park courteously, ensuring you do not block any residents driveways or access areas.

Car parking charges at Conquest Hospital and Eastbourne DGH

Conquest Hospital parking office - tel: (01424) 755255 ext: 7235 or mobile 07826 533156.
Eastbourne DGH parking office - tel: (01323) 417400 ext: 4898 or mobile 07826 533173. 

The main public car park is pay-on-foot and the rest are pay-and-display. The following parking charges apply:

  • 0 minutes up to 30 minutes - Free
  • From 30 minutes up to 1 hour - £1.50
  • 1 hour up to 2 hours - £2.80
  • 2 hours up to 3 hours - £4.20
  • 3 hours up to 4 hours - £5.60
  • 4 hours up to 5 hours - £6.90
  • 5 hours up to 6 hours - £8.30
  • 6 hours up to 12 hours - £9.60
  • 12 hours up to 24 hours - £14.90
  • Lost tickets charged at £14.90 per day (24 hours)

Discounted tickets available from the car park office in the main car park:

  • 5 day - £18.80
  • 7 day - £25.10
  • 14 day - £35.20
  • 30 day - £42.70

Exemptions currently apply to:

  • Blue badge holders - free parking in designated blue badge bays (maximum stay 3 hours)
  • Patients attending cancer/oncology clinics and their relatives (national MacMillan guidelines)
  • Liverpool Pathway relatives (bereavement)

For more information about concessions or the parking system please contact the Parking Office using the telephone number(s) listed above.

Hospedia

In most wards there is a bedside television, radio and telephone system called 'Hospedia'.

This is a pay to use service. There are hospedia payment machines close to wards where you can buy tokens to operate the system. The system gives access to many television and radio stations and a telephone with a dedicated number. You will be able to call directly on this system (charges apply).

Hospedia provide this service to the trust and they set the charges, including the cost of incoming and outgoing calls.

No smoking sites

All our sites are no smoking. This means that not only are all buildings no smoking, but that we request that you completely leave the grounds if you would like to smoke.

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