Covid restrictions remain in place

All of our covid secure measures remain in place – Patients and visitors must wear a face mask when coming into one of our hospitals, clinics or community facilities – Please also see Covid-19 – help us help you

Visit Someone

The ward visiting times for Conquest Hospital and Eastbourne DGH vary according to each ward. Please visit our hospital pages for a list of wards and their visiting times:

Another popular choice is for visitors to buy tokens for Hospedia, the bedside pay-to-use television and telephone system.

Infection prevention and control measures

It is important that we restrict the spread of infection by following strict infection control procedures. These include rigorous hand washing procedures, high standards of cleanliness on the wards and the use of side rooms when necessary. Visitors are asked to follow whatever measures ward staff have put in place.

We would also ask visitors not to come into the hospital if they are unwell or vulnerable. If in doubt, please check with the ward staff in advance of their visit.

Visitors are requested to:

  • Inform staff of their arrival
  • Wash their hands before and after their visit
  • Not sit or lie on the patient’s bed
  • Keep babies and infants under control and not to allow them to crawl on the floor or beds.

For the latest ward visiting restrictions visit Infection prevention and control.

Refreshments for visitors

Visitors can buy refreshments from the staff restaurants as well as the shops and coffee shops at the main entrance areas.

Conquest Hospital

The Channel View Restaurant is situated on level 4 and is open from 7.00am until 2.00pm.

The Café is situated at the main entrance and is open as follows:

Monday – Friday 7.30am until 7.30pm

Saturday – 9.00am until 6.00pm

Sunday – 10.00am until 5.00pm

Eastbourne District General Hospital

The Restaurant is situated on the lower ground level near Polegate ward and is open from 7.00am until 2.30pm.

The Café is situated on the lower ground level at the entrance to the Restaurant and is open from 11.00am until 6.00pm.

League of Friends shops

The Leagues of Friends at Bexhill Hospital, Conquest Hospital and Eastbourne DGH have shops in the main entrances of our hospitals. The shops at Conquest and Eastbourne are larger and hold a more comprehensive stock, including newspapers, magazines, cards, and general items.

Car parking

There are charges for parking at Conquest Hospital and Eastbourne DGH only. The main car parks at these hospitals are pay-on-foot, which means you have to pay for your parking as you leave the hospital at the payment machines in the main entrances, the emergency departments or if you are in Eastbourne DGH, the payment machines in the car park.

Some of the smaller car parks at Conquest Hospital and Eastbourne DGH are pay-and-display. Ticket machines are located in these car parks.

Our other sites also have some car parking, for which there are no charges, but spaces may be limited. If you park in the surrounding public roads, please ensure you park courteously, ensuring you do not block any residents driveways or access areas.

The main public car parks are pay-on-foot and the rest are pay-and-display. The following parking charges apply:
0 minutes up to 30 minutes – Free4 hours up to 5 hours – £7.70
From 30 minutes up to 1 hour – £1.705 hours up to 6 hours – £9.20
1 hour up to 2 hours – £3.206 hours up to 12 hours – £10.70
2 hours up to 3 hours – £4.7012 hours up to 24 hours – £16.60
3 hours up to 4 hours – £6.30Lost tickets - £16.60 per day (24 hours)
Discounted tickets are available from the car park office in the main car park:
5 day – £21.0014 day – £39.20
7 day – £27.9030 day – £47.60
Exemptions currently apply to:
  • Blue badge holders – Disabled people: holders of a valid Blue Badge attending one of our hospitals as a patient or visitor, or for a disabled person employed by the Trust receive free parking for the duration of their attendance at, or visit to, our hospitals. Badges must be left on display and the exemption only applies to designated Blue Badge bays
  • Patients attending cancer/oncology clinics and their relatives (national MacMillan guidelines)
  • End of Life Care relatives (bereavement)
  • Frequent outpatient attenders: free parking will be provided to people attending outpatients who attend hospital for an appointment at least three times within a month and for an overall period of at least three months. A ‘month’ is defined as a period of 30 days. Patients should bring their appointment card/letters and present these to the site Parking Office.
  • Parents of sick children staying overnight: this is for a parent or guardian of a child or young person, under 18 years of age, who is admitted as an inpatient to hospital overnight. They will receive free parking between the hours of 7.30pm and 8am while visiting the child. This would apply to a maximum of two vehicles. Parents should visit the site Parking Office to claim this exemption.
For more information about exemptions or the parking system please contact the Parking Office:

Conquest Hospital

Eastbourne DGH

Hospedia

In most wards there is a bedside television, radio and telephone system called ‘Hospedia’.

This is a pay to use service. There are hospedia payment machines close to wards where you can buy tokens to operate the system. The system gives access to many television and radio stations and a telephone with a dedicated number. You will be able to call directly on this system (charges apply).

Hospedia provide this service to the trust and they set the charges, including the cost of incoming and outgoing calls.

No smoking sites

All our sites are no smoking. This means that not only are all buildings no smoking, but that we request that you completely leave the grounds if you would like to smoke.