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Concern or complaint
In this section
Your care
Care in your home
Virtual wards
What you can expect
Your outpatient appointment
Cancel or reschedule your outpatient appointment
Face-to-face appointments
Telephone appointments
Video outpatient appointments
Your hospital admission
Patient experience
Patient advice and liaison service (PALS)
Friends and Family Test (FFT)
Send a thank you
Thank you messages
People’s Choice Award
Raise a concern
Concern or complaint
Interpreting and translating services
National CQC surveys
Support
Armed forces
Chaplaincy, religion and spiritual care
Support for carers
Learning disability liaison service
Patient information leaflets
Patient transport and help with travel costs
Keep well this winter
Visiting from overseas
Concern or complaint
Who is making this concern or complaint?
(Required)
Myself
I am making this on behalf of someone else
As you are not the patient, we will need evidence that you have the authority to receive details of confidential patient care and treatment in order to answer your complaint.
Patient details
Patient name
(Required)
Prefix
Dr.
Miss
Mr.
Mrs.
Ms.
Mx.
Prof.
Rev.
Prefix
First
Last
Address
(Required)
Address
Town/city
Postcode
Telephone number
(Required)
Email address
(Required)
Enter Email
Confirm Email
Date of birth
(Required)
Day
Day
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Month
Month
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Year
Year
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2025
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1931
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1928
1927
1926
1925
1924
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1921
1920
Your details
Your name
(Required)
Prefix
Dr.
Miss
Mr.
Mrs.
Ms.
Mx.
Prof.
Rev.
Prefix
First
Last
Address
(Required)
Address
Town/city
Postcode
Telephone number
(Required)
Email address
(Required)
Enter Email
Confirm Email
Date of birth
(Required)
Day
Day
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Month
Month
1
2
3
4
5
6
7
8
9
10
11
12
Year
Year
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995
1994
1993
1992
1991
1990
1989
1988
1987
1986
1985
1984
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1981
1980
1979
1978
1977
1976
1975
1974
1973
1972
1971
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1968
1967
1966
1965
1964
1963
1962
1961
1960
1959
1958
1957
1956
1955
1954
1953
1952
1951
1950
1949
1948
1947
1946
1945
1944
1943
1942
1941
1940
1939
1938
1937
1936
1935
1934
1933
1932
1931
1930
1929
1928
1927
1926
1925
1924
1923
1922
1921
1920
Details
Date of the incident that is the source of your concern or complaint?
Day
Day
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Month
Month
1
2
3
4
5
6
7
8
9
10
11
12
Year
Year
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995
1994
1993
1992
1991
1990
1989
1988
1987
1986
1985
1984
1983
1982
1981
1980
1979
1978
1977
1976
1975
1974
1973
1972
1971
1970
1969
1968
1967
1966
1965
1964
1963
1962
1961
1960
1959
1958
1957
1956
1955
1954
1953
1952
1951
1950
1949
1948
1947
1946
1945
1944
1943
1942
1941
1940
1939
1938
1937
1936
1935
1934
1933
1932
1931
1930
1929
1928
1927
1926
1925
1924
1923
1922
1921
1920
What site does your concern or complaint relate to?
Please select...
Bexhill Hospital
Conquest Hospital
Eastbourne District General Hospital
Other hospital
At home/In the community
What department(s) does your concern or complaint relate to?
Please give us a summary of your concern or complaint below; it will help us if you can be as specific as you can about key details
Thinking about the concern or complaint you have made, what are the specific questions you would like us to investigate and respond to you on?
If you need your correspondence from the Patient Experience Team in a larger font, different format or a different language, please indicate
In a larger size font (please tell us below what size font)
In a different format (please tell us below what format)
In a different language (please tell us below which language)
What size font
What format
What language
CAPTCHA