Patient transport and help with travel costs

There are schemes available to support you with your journey to hospital.

Non-Emergency Patient Transport Service

The non-emergency patient transport service provides transport for patients who have a medical reason for not being able to travel by another method.

Patient transport has eligibility criteria to ensure that resources are focussed on those who need the service most.

South Central Ambulance Service NHS Foundation Trust provides non-emergency patient transport service for patients registered with a GP in Sussex.

Find out if you are eligible or make a booking.

Help with travel costs

If you are referred to our hospitals for NHS specialist treatment or diagnostic tests by your doctor, dentist or other health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).

You should take your travel receipts, appointment letter or card, and proof that you are receiving one of the qualifying benefits to the cashier’s office to claim your travel costs:

At Conquest Hospital, the Cashiers officer is located on Level 4 and is open Monday to Friday – 9am to 1pm

At Eastbourne DGH, the Cashiers officer is located on Level 1 (near the Pharmacy) and is open Monday to Friday – 9am to 1pm

There is more information about the help available with health costs on the NHS Website. Click on the link below for more information:

NHS Website – Help with health costs