Video outpatient appointments

Appointment Centre - Tel: 0300 131 4600
Monday to Friday - 8am to 6pm - Saturday - 9am to 12pm

Video outpatient appointments are a secure NHS video call service for patients.

We use a system called ‘Attend Anywhere’ which can be accessed on a PC, laptop, Mac or an iOS/Android device via Google Chrome or Apple Safari browsers. The video call is free (except your internet usage charge).


  • A few minutes before your appointment time, select the waiting area for your service (please scroll down to see ‘Video Appointment Waiting Rooms’) as per the instructions in your letter.
  • You will be taken through a series of steps to ensure that your equipment is set up correctly.
  • Once the steps have been completed, enter your name and telephone number and accept the terms and conditions (this information is not stored beyond the length of the video call).
  • Select ‘Start Call’ to enter the waiting room. You will see yourself on the video and hear music. The waiting room is private and you will not see other patients.
  • When the consultation starts, your image will shrink and you will see your clinician.

Useful guides