Here are some extracts, from the many messages we receive, about the care we have provided.
If you would like to praise an individual or team, please visit our Send a thank you page.
Inpatient Day Case, Newington ward, Conquest Hospital
Everyone who attended to me during my time in the ward was, kind, friendly, caring, professional and knowledgeable. This was a confidence – boosting team and I really appreciated it
Emergency Department, Conquest Hospital
Very kind, calm and motivated team of nurses and doctors attended to my emergency. I received the care I needed quickly. They went above the quality of care and compassion. I witnessed other patients in need of care being given by the dedicated team, this was remarkable. Thank you!
Emergency Department, Eastbourne DGH
Very good experience of care and advice, at a time when there was obvious great pressure on staff and resources. Thanks so much!
Outpatient Gastroenterology, Conquest Hospital
All the staff that I met in the department were lovely, especially the three ladies who did the procedure. The nurse who stayed by me in particular was so soothing and I felt very grateful to have her with me
Maternity
The ladies made us feel cared and supported from large to minor worries, explaining clearly but making us feel heard and respected
Outpatient, Trauma and Orthopaedics Conquest
All the staff explained each stage and gave clear instructions. My visit was structured effectively, each member of staff was friendly and had great listening skills, speaking with empathy and showing understanding of my situation
Community Stroke and ESD
Exceptionally supportive, friendly, caring and considerate team, who will bend over backwards to accommodate every requirement in a very difficult, not to mention stressful time
Cookson Attenborough Ward, Conquest Hospital
Excellent service from every aspect of hospital life. Full attention from everyone and every department. Well staffed, never having to wait for help in any way.
Ophthalmology, Eastbourne District General Hospital
No waiting, people were friendly and kind, they left no stone unturned.
Bexhill Community Diagnostic Centre
Phlebotomy – I was seen quickly and professionally, in a modern, comfortable environment.
Gastroenterology, Uckfield Community Hospital
The nurse was very kind, caring and empathetic and explained everything carefully.
Endoscopy Unit, Conquest Hospital
I was so nervous, prob worst patient you ever seen!!! The team made me feel calm after sedation and talked me through and didn’t start procedure until they had given me medication. They were brilliant kind caring.
Urology, Eastbourne District General Hospital
I was put at ease straight away and all my questions were answered in laymans terms. A marvellous system from start to finish. Keep up the good work.
Endoscopy Unit, Conquest Hospital
I was treated with dignity and respect, and given appropriate information before, during and after the procedure. All staff were kind and friendly.
Cardiac Rehabilitation Service, Uckfield Community Hospital
Absolutely brilliant. Uckfield hospital has a lovely cottage hospital feel and the staff I encountered were warm, friendly, experienced and knowledgeable. I feel in safe hands there.
Hailsham Ward, Eastbourne District General Hospital
All doctors and nurses were lovely. Caring and put me at ease. Nothing was too much trouble. Thank you for looking after me so well.
Benson and Egerton Ward, Conquest Hospital
Amazing care, integrity, kindness, efficiency, support, encouragement. The people made recovery much easier.
Urology, Eastbourne District General Hospital
Very efficient and the two staff that performed the procedure were very professional and kind.
Trauma and Orthopaedics, Conquest Hospital
Staff are always very friendly and professional. Were kept informed of any delays. My consultant is empathetic and always explains things in an understandable way.
Urgent Care, Eastbourne District General Hospital
From the time l arrived at A&E everyone was so efficient and Kind from the nurse the physios the Dr in particularly was so kind quickly ordered an X-ray of my injury bloods were taken the Dr made sure l had pain relief the catering staff offered coffee and at lunch time a sandwich was offered . And even before l was discharged home the Dr made sure l was happy to go home. The physio even made sure l could get upstairs before they sent me to discharge lounge where again we were treated with great kindness. I was treated where ever l went with great kindness.
Phlebotomy, Conquest Hospital
Service was very good, phlebotomist was very good, quick and efficient. Thank you.
Cardiology, Conquest Hospital
I was given excellent care and attention. Really put at ease by receptionist and nurse.
Ear, Nose and Throat, Conquest Hospital
I was very pleased with my appointment I’ve seen the same lady for the past couple of years and find her very pleasant and helpful.
Day Surgery Unit, Uckfield Community Hospital
An excellent and very convenient service. All staff were very obliging and friendly putting me at ease for what was a nervous procedure. My thanks to all.